This page summarises the Data Processing Agreement ("DPA") that Digital Ways LLC signs with customers who use the LexAI Service to process personal data of their own clients or third parties. A signed copy is available on request at [PRIVACY CONTACT EMAIL].
1. Roles
The Customer acts as Data Controller. Digital Ways LLC acts as Data Processor for content uploaded by the Customer into the platform.
2. Subject and duration
Processing lasts for the duration of the subscription and any post-termination retention described in the Privacy Policy.
3. Nature and purpose of processing
Storage, indexing, retrieval, AI-assisted analysis, drafting and export of legal content uploaded by the Customer.
4. Categories of data subjects and data
- Clients and counterparties of the Customer's law firm.
- Identification data, contact data, matter facts and documents.
- Potentially special categories of data (Art. 9 GDPR) if included in matter files.
5. Instructions
Digital Ways LLC processes personal data only on documented instructions from the Customer, which are primarily given through the configuration and use of the Service.
6. Confidentiality
Personnel authorized to process the data are bound by confidentiality obligations.
7. Security measures
Digital Ways LLC implements the technical and organizational measures described in the Security page, including encryption in transit and at rest, row-level security, role-based access, activity logging and least-privilege backend access.
8. Sub-processors
The Customer authorizes Digital Ways LLC to engage the sub-processors listed at /subprocessors. Digital Ways LLC will give reasonable prior notice of additions or changes.
9. International transfers
Any transfer outside the EEA is covered by Standard Contractual Clauses or equivalent safeguards. Hosting and storage regions: [HOSTING AND STORAGE REGIONS].
10. Data-subject rights
Digital Ways LLC assists the Customer, taking into account the nature of the processing, in responding to data-subject requests through appropriate technical and organizational measures.
11. Breach notification
Digital Ways LLC notifies the Customer without undue delay after becoming aware of a personal data breach affecting the Customer's data, and provides the information reasonably needed for the Customer to comply with Art. 33 GDPR.
12. Return or deletion
Upon termination, at the Customer's choice, data is deleted or returned in a commonly used format, subject to legal retention obligations and backup rotation.
13. Audits
Digital Ways LLC makes available all information reasonably necessary to demonstrate compliance and allows audits, including on-site inspections, conducted by the Customer or a qualified auditor mandated by the Customer, subject to reasonable notice and confidentiality.